• Regularly doubled daily revenue sales of other sales associates by establishing strong rapport and using expert product knowledge to offer complete solutions and upsell clients to newer technologies.

• Assisted in on-floor sales training for new hires. Conducted cross-disciple training for interested employees.

• Influenced cross-functional teams without formal authority

• Prepared morning production lists - collating upcoming customer orders, special event sales, and intra-store orders.

• Assisted in baking a variety of products according to company specifications, both from base mixes and from scratch.

• Coordinated between bakers and wrappers to ensure production and final displays were completed on time with the greatest efficiency.

• Managed up to 5 projects or tasks at a given time while under pressure to meet weekly deadlines. Created 4+ design presentations and proposals a month for clients, utilizing both local and internal photographers and assets.

• Spearheaded multi-month project of over 25,000 photos to be scanned, retouched, categorized, and reproduced – including making archival duplicates and backups for the client.

• Photographed, retouched, and outlined new product images for website revamp. Coordinated seasonal specials and new marketing runs by conceptualizing updated store window displays, rearranging inner store layout, and integrating social media marketing blasts.

• Conducted new employee cross-discipline training. Ensured that tasks were appropriately executed by monitoring performance and prioritizing while working within project timelines; achieved an over 300% productivity increase.

• Implemented store-wide use of Adobe Bridge allowing for faster file accessibility and unity across employee work. Recorded specialized library of digital restoration actions, cutting retouch work time in half. Ordered and installed professional calibration equipment to all work computers.

• Instilled streamlined store operation manuals, and wrote new technical manuals for network, website, and printer use.

• Verified and maintained store inventory; both overseeing purchasing for client special orders and ordering supplies from a variety of vendors for in-store use.

• Served as in-house printer service technician on all sublimation, small format, and large format printers.

• Utilized in-house inventory management software to verify stock. Ensured accurate store replenishment of new products and supplies.

• Monitored consumer purchasing trends.

• Oversaw purchasing for customer special orders.

• Conducted new hire training.

• Closed store according to guidelines of the company, prepared bank deposits, and accounted for EOD register variance +/-